WHAT IS TELEHEALTH?
A TeleHealth program provides two way communication between the patient, the family/caregivers, and agency clinical staff. TeleHealth allows for more frequent assessments, for education and for prompt response and intervention to potential problems. TeleHealth is not intended to replace all or most in-home face to face visits, but rather to ensure continuity of care and increased access to care for all patients. TeleHealth visits are a supplement for providing intermittent education, monitoring, assessment, and evaluation services between on–site visits.
WHAT ARE THE BENEFITS?
- Greater access to quality healthcare for an expanded number of patients in their homes, including patients who may live in remote areas, those with limited resources for care, and especially for those for whom an in-home visit represents too high a risk
- Improved outcomes characterized by reduced re–hospitalization due to educating and supporting patients in self-management of acute and chronic diseases
- Ability to implement necessary changes in the plan of care by early identification of potential problems
- Access to educational videos and other materials to achieve better understanding and management of chronic conditions
- Increased communication and decreased response time to changes in condition
HOW DOES THE EVERCARE TELEHEALTH PROGRAM WORK?
- A customized set of assessments are completed on a recurrent basis including:
- Pulse rate
- Blood pressure
- Oxygen saturation level
- Blood glucose
- Custom questions
- Real-time two- way virtual video exams with Registered Nurses (RN) and other clinical specialty areas
- Provider-assigned personalized educational components and videos, including post-completion quizzes to reinforce learning and increase patient confidence in managing their health status
HOW DOES THE PATIENT ACCESS THIS PROGRAM?
- A physician refers the patient to the EverCare At Home Program and decides what Pathway and assessments should be included
- A home visit is scheduled to deliver, set-up and provide instruction in the proper use of the TeleHealth equipment
- Care is managed by a dedicated TeleHealth Manager
- TeleHealth nurse monitoring that will provide care via telephone and virtual communications, in addition to on–site nurse visits (as necessary), and coordination with the primary care physician
- Implementation and coordination of services, including collaboration with area hospitals, skilled nursing facilities, primary care physicians, and direct care staff
WHO IS APPROPRIATE FOR THE TELEHEALTH PROGRAM?
TeleHealth is appropriate for a number of patients. Care can be provided to those who are homebound, who have suffered a recent change in health condition, or who have recently received an acute diagnosis. Ideal candidates for the TeleHealth program include:
- PATIENTS IN RECOVERY
- Patients who may have been diagnosed with and/or suffering the residual effects of an acute illness (such as COVID-19)
- Patients who have been recently discharged and are recovering from inpatient or outpatient surgeries
- PATIENTS WITH HEART-RELATED ILLNESSES
- Congestive heart failure (CHF)
- High blood pressure
- Coronary artery disease (CAD)
- Valvular heart disease
- PATIENTS WITH RESPIRATORY-RELATED ILLNESSES
- Chronic obstructive pulmonary disease (COPD)
- Chronic bronchitis
- Cystic Fibrosis/Bronchiectasis
- PATIENTS IN NEED OF EDUCATIONAL AND/OR SUPPORT SERVICES
- Type 1 diabetes
- Type 2 diabetes
- Nutrition and/or diet management
- General health observation & maintenance
TO LEARN MORE, OR TO REFER SOMEONE, EMAIL INTAKE@EVERCARE.ORG OR CALL 855.485.6697 TODAY.